Privacy Policy

Last updated: 25/01/2025

At Toorup, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform.

1. Information We Collect

We collect the following categories of information:

• Personal Information: Name, email address, phone number, and other details provided during account creation.
• Transaction Data: Payments made through the platform, commission fees, and refunds.
• Usage Data: IP address, device type, browser type, and interaction logs (e.g., pages visited).
• Cookies: Information about your preferences and session activity (see Cookies section below).

2. How We Use Your Information

We use your personal data for:

• Providing our platform services and connecting travelers with guides.
• Processing payments and commissions.
• Communicating with you about bookings, updates, or promotions.
• Improving our platform functionality and performance.
• Complying with legal obligations.

3. Sharing Your Information

We may share your personal data with third parties in the following situations:

• Service Providers: Payment processors, email services, and hosting providers.
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties.

4. Cookies

Toorup uses cookies to enhance your experience. Cookies allow us to:

• Save your login preferences.
• Analyze platform usage to improve functionality.
• Display relevant content based on your preferences.

You can manage or disable cookies through your browser settings. However, some features of the platform may not work properly without cookies.

5. Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, loss, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

You have the right to:

• Access and update your data.
• Request deletion of your account and associated data.
• Object to the processing of your data for certain purposes.
• Withdraw consent for data processing at any time.

To exercise these rights, contact us at [email protected]

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notification on the platform. Continued use of the platform after changes indicates acceptance of the updated terms.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Address: 51 rue michelet, 42100 Saint Etienne